Why Home Health Matters
It’s easy for me, as an employee of a home health care company, to talk about the importance of what our care givers do each day. But sometimes I wonder if my perspective is a bit biased. Then Clayton Montgomery, one our CareSouth sales professionals, tells me about Dr. Michael Early. Here’s a physician who’s
Another CareSouth Service Star!
The best customer service stories are those that involve our own CareSouth “family”. Robin Zimmermann, Director of Operations in Texas, shared the following letter she received regarding a staff member in her division: “Ms. Reynolds and Ms. Zimmerman, I am writing to tell you of a wonderful experience I had with one of your employees, Lori
Thursday Thinker
Winning isn’t everything, but wanting to win is. Vince Lombardi Goals are the fuel in the furnace of achievement. Brian Tracy, Eat that Frog Who aims at excellence will be above mediocrity; who aims at mediocrity will be far short of it. Burmese Saying Keep pushing everyone—we are near the March and Q1 finish line;
Thank You
As we near the Thanksgiving holiday, I just wanted to say thank you for all of your hard work this year. To our sales representatives and home care coordinators: Your efforts to professionally represent CareSouth and to grow your territories and to assist our patients with their transition home this year have been amazing. To
Help Us Choose Home
Today’s blog is another video that you simply must watch– and make sure you have the sound on when you view it. This video and the following facts have been put together by the National Association for Home Care & Hospice. Once you’ve read the next few sentences please click on the link above the picture. Thanks,
Bad Cop
The most memorable moments in the life of a sales leader usually come during the most routine activities. Last week, while riding with one of our very best sales representatives, I had the good fortune of playing the bad cop– the one from corporate sent to insist on getting signed orders so that we could finally
Two Referrals in 30 Seconds!
My home health care sales associate and I were ushered back to the nurse’s station soon after we introduced ourselves to the receptionist. We were excited to get back to see the doctor as my rep had been trying for months to get in to see the busy general practitioner. We stood and waited, trying
“Without All of You”
“Without all of you, I don’t know what would have happened.” (Henry ~ CareSouth patient) That’s a quote from one of CareSouth’s recent patients. He is a diabetic, single-leg amputee suffering from stage 2 and 3 pressure ulcers. Our staff did an amazing job with him. Here are some comments from our clinical manager: “I find
Why Home Health Care
The cost savings and treatment benefits of homecare are being increasingly recognized by providers, payors, and government agencies. Research conducted by Johns Hopkins Medicine and published in the December 2005 “Annals of Internal Medicine” found that providing acute, hospital-level care to the elderly in their own homes resulted in comparable or better treatment outcomes, higher
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