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Tag Archives: health care
Virus to the Rescue
Today’s post is a guest blog from Stephen Vogt, PharmD, President and CEO of BioPlus Specialty Pharmacy. He shares fantastic hope for those affilicted with hemophilia: For the first time ever, gene therapy successfully treated hemophilia B and even allowed … Continue reading
Posted in New Drug Therapies, Specialty Pharmacy
Tagged BIoPlus, Dr. Stephen Vogt, FDA, health care, hemophilia B, home, hope, medicine, virus
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Service Requires More Than a Smile
This week’s blog is great article from Kristin Baird, the President and CEO of the Baird Group, a premier medical consulting company that specializes in helping healthcare companies transform patient experiences. Please read this article on customer service, and then … Continue reading
Posted in Customer Service, Serving
Tagged business development, concrete expectations, consistent accountability, courtesy, culture, customer service, efficient and effective, friendly staff, health care, health care consumers, marketing, measurable objectives, outcomes, patient experience, people, place, processes, strategic plan
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