Truth or Just Lending
Last weekend, I took my teenage daughter into Lowe’s with me to pick up a new hedge trimmer. A handsome twenty-something clerk offered to assist and was very helpful in making the right selection. But as I was picking up the trimmer he said something odd, “You know, you could just do your job and
Are You a High Performing Salesperson?
Time for a reality check. Ask yourself if these traits describe you. They are from a recent article by Jeffrey Gitomer: 1.Perpetual, consistent, positive attitude and enthusiasm. This is the first rule of facing the customer, facing the obstacles, facing the competition, facing the economy, and facing yourself. 2. Quadruple self-belief. Unwavering belief in your
Because The Customer….
Because the customer has a need, we have a job to do. Because the customer has a choice, we must be the better choice. Because the customer has sensibilities, we must be considerate. Because the customer has an urgency, we must be quick. Because the customer is unique, we must be flexible. Because the customer
Tuesday Tune Up
All good salespeople occasionally need a simple word or two to help get them going, or to remind them about a simple truth that they have forgotten in all the “busyness” of trying to meet quotas. Earlier this week I sent out just a couple of quick motivational quotes to the CareSouth sales team to
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