Extended Ride Alongs Work for All
Having just spent the better part of the last three days in the field with one of our business development directors, I am reflecting today on the value of spending a large chunk of time in the field. Most managers and representatives in pharma, biotech, home health, home infusion and specialty pharmacy do not spend so
MCG Hospital Delivers on Customer Service
I had a great experience yesterday at the Medical College of Georgia. I underwent a fairly mild procedure, called a “FESS”, which is short for functional endoscopic sinus surgery. Without getting too graphic, the surgeon used a scope to look into my nose and remove blockages in the sinuses. The procedure corrected my deviated septum,
Are You a High Performing Salesperson?
Time for a reality check. Ask yourself if these traits describe you. They are from a recent article by Jeffrey Gitomer: 1.Perpetual, consistent, positive attitude and enthusiasm. This is the first rule of facing the customer, facing the obstacles, facing the competition, facing the economy, and facing yourself. 2. Quadruple self-belief. Unwavering belief in your
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